Overview Successfully support the Department of Homeland Security, Science and Technology Directorate in ensuring that privacy considerations and protections are comprehensively integrated into DHS programs, policies and procedures. Responsibilities Privacy Compliance; FOIA Processing Support; Privacy and Policy Oversight. Review Privacy Compliance documentation, including Privacy Threshold Analysis (PTAs), Social Media Operational Use Templates (SMOUTs), System of Record Notices (SORNs), and Privacy Impact Assessments (PIAs). Review and analyze operational and proposed Component systems in order to identify real/potential privacy risks, and develop …

Overview The ERO Law Enforcement Systems and Analysis (LESA) division is responsible for helping inform the development of ERO strategies and supporting continuous enhancement of ERO business processes to execute those strategies. Through data collection and analysis and technology and process improvements, LESA delivers tools, studies, and recommendations that assist ICE’s decision-making and planning (strategic, business, and operational). LESA studies ICE’s operations and resources (personnel, processes, technology, and infrastructure) to find areas for continuous improvement. Responsibilities Conduct data analysis and …

TechOp Solutions is looking to add talented FOIA professionals to our Team that possess the experience, vision, commitment and integrity to successfully support the strategic goals of our Government Clients. Responsibilities/Duties: Provide responses to FOIA and Privacy Act requests; data entry; annual backlog reduction support; and correspondence preparation. Manage the receipt, distribution, and tracking of incoming FOIA request. Provide written/oral responses to inquiries regarding the FOIA from other federal/state/local agencies. Prepare letters and other correspondence in support of FOIA/Privacy Act …

Overview The ERO Law Enforcement Systems and Analysis (LESA) division is responsible for helping inform the development of ERO strategies and supporting continuous enhancement of ERO business processes to execute those strategies. Through data collection and analysis and technology and process improvements, LESA delivers tools, studies, and recommendations that assist ICE’s decision-making and planning (strategic, business, and operational). LESA studies ICE’s operations and resources (personnel, processes, technology, and infrastructure) to find areas for continuous improvement. Responsibilities Conduct data analysis and …

Overview Analysts are responsible for assessing online traditional and social media and networking trends and preparing and disseminating summary reports for our federal agency clients to enhance situational awareness. This position involves shift work providing coverage to support 24 hours a day, 7 days a week operations. This requires all analysts to work some weekends, night shifts and holidays on a rotational basis. Responsibilities Monitor and track online traditional media, and social media on major events; Draft and finalize reports; …

Overview Provide support to a 24/7 operational information call center that is open 365 days a year to facilitate travel and effectively process enrollment inquires. The information call center will be established with language appropriate translators to serve the traveling public via telephone calls and emails. We are seeking bilingual candidates who speak Spanish or Mandarin Chinese, in addition to non-bilingual candidates. Responsibilities The Customer Service Representative’s primary responsibility is to provide timely and accurate responses to inquiries from travelers …

Overview We are seeking a Help Desk Analyst to support the telematics workstream in a helpdesk/reporting capacity and have the opportunity to utilize and strengthen skills, including business writing, slide deck development, data analysis, and process improvement. Active ICE/CBP Public Trust is required. Responsibilities Monitor and respond to telematics issues through the Service Now helpdesk Develop and update telematics related reports involving installations, helpdesk ticket volume, and connectivity Train headquarters and field personnel on telematics system usage Maintain, analyze and …

Overview The effective and efficient management of information is critical to the Department of Education’s success in achieving its goals, objectives, and its mission. The Department is responsible for ensuring timely responses to FOIA requests assigned by the FOIA Service Center (FSC). The Department requires subject matter expertise to support its fulfillment of requests under the FOIA. Responsibilities Assist with FOIA and Privacy Act request intake process using FOIAXpress in accordance with the procedures and timeframes established Participate in intake …

Overview The ERO Law Enforcement Systems and Analysis (LESA) division is responsible for helping inform the development of ERO strategies and supporting continuous enhancement of ERO business processes to execute those strategies. Through data collection and analysis and technology and process improvements, LESA delivers tools, studies, and recommendations that assist ICE’s decision-making and planning (strategic, business, and operational). LESA studies ICE’s operations and resources (personnel, processes, technology, and infrastructure) to find areas for continuous improvement. Responsibilities Identify, plan, and support …