We want you to join our team at a Historic Inn located in Baltimore, MD! Our overnight Innkeeper is truly an integral part of the 1840s Carrollton Inn team. This person will be the sole employee on property and must be willing to tackle issues without constant management oversight. A great opportunity for college students or anyone looking to get their foot in the door to the hospitality world!
-Shift is Sunday – Thursday from 10:15pm-6:30am
-Pay: $14.00 – $16.00 per hour
-Answer phones: take reservations, update guest accounts, handle payments
-Maintain reservation system called Thinkreservations
-Check guests in /out. Our guests sometimes arrive late after a wedding or flight.
-Must have a friendly and outgoing personality. We’re looking for someone who goes above and beyond for guests and their teammates.
-Provide excellent customer service and greet guests with a smile at all times
-Maintain professional conduct & attire
-Check rooms for cleanliness and any maintenance issues
-Must have basic computer skills… gmail, lead responses on websites, and ability to research online
-At the end of the shift, breakfast will be starting for our guests. We expect the night auditor to assist with the preparations and serving of breakfast
-Maintain complete knowledge of, or where to access to following information: a) all hotel features/services, hours of operation. b) all room types, numbers, layout, decor, appointments and location. c) all room rates, special packages and promotions. d) room availability status for any given day.
-Monitor and maintain cleanliness, sanitation and organization of assigned work areas. At this time we are sanitizing high touch objects and enforcing the mask mandate
Should you feel comfortable with juggling these tasks and have the skills we’re looking for, we invite you to apply! Please provide a resume and a cover letter to be considered for an interview. We’re looking to fill this position quickly so answer 410-385-1840 if we call please!