The Regional Transportation Authority (RTA), located in downtown Chicago, is currently accepting applications to fill the IT – Applications Services, Internship position. The RTA oversees financing, secures funding, and conducts transit planning for the Chicago Transit Authority (CTA), Metra, and Pace. The RTA manages these three Service Boards’ five-year capital programs. Also, to help riders with disabilities and older adults across Cook, DuPage, Kane, Lake, McHenry, and Will counties, the agency issues Reduced Fare and Ride Free permits, assesses eligibility for ADA Paratransit service, and oversees specialized travel training. The RTA offers a competitive benefits package, including flexible work arrangements and a hybrid work environment.
Under the direction of the Director, Application Services, the Intern will be responsible for assisting the work within the IT department to help accomplish the 2024 goals by performing tasks that support and maintain the RTA Application Systems critical to the business operations of the agency’s different departments.
Responsibilities include but are not limited to:
- Monitor and assist with Help Desk tickets for users reporting issues related to the ERP System and other custom internal RTA Application Systems.
- Performs business analysis and requirements gathering under the guidance of the IT staff.
- Interest in front-end and back-end programming with an aptitude for problem solving and quick learning.
- Constructs reports by interpreting and analyzing data, providing valuable insights crucial for informed decision-making.
- Performs other related duties as required or assigned that contribute to the effectiveness of the department and RTA.
The ideal candidate is a talented and currently enrolled in undergraduate school with education and skills in Computer Engineering, Computer Science, or a related field.
Other qualifications desired are proficiency in Microsoft Office, Programming Languages like JavaScript, Java, PHP, etc., and database scripting like SQL or other reporting tools. Ability to collaborate and work well in a diverse team environment and across functions within the agency. Ability to make sound, independent decisions within established policy and procedural guidelines. Strong communication skills are necessary. Must be detailed oriented.
The intern is expected to work up to 30 hours per week. Salary will be $16.00 per hour.
For more information about the RTA, visit our website at https://www.rtachicago.org/.
Please submit a cover letter and resume to:
Regional Transportation Authority
Human Resources 24-ITAS
175 W. Jackson, Suite 1550
Chicago, IL 60604
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An Equal Employment Opportunity/Affirmative Action Employer