JOB DESCRIPTION
Summary/Objective
The Sales Engineer will be responsible for interfacing with Customers (current and potential) in an effort to achieve revenue growth and customer acquisition objectives set forth by the Company. The Sales Engineer will review customer specifications, assist in determining and understanding client equipment needs, generate quotes, and engage in follow up conversations with the customer regarding open opportunities. Members of the Sales & Marketing Team will work periodically with the Engineering Department to ensure that quotations being supplied to customers meet the requirements set forth in the customer-supplied specification. The Sales Engineer will work closely with the Director of Sales & Marketing to ensure proper and accurate coverage of specific customer accounts.
Essential Functions
- Analyze and interpret Customer specifications and generate quotations using advanced knowledge of Engineering capabilities/requirements and Product.
- Work with Customers to understand and assess equipment needs, making recommendations as needed.
- Provide excellent Sales and Engineering Service, including Technical Support, as needed.
- Engage in follow up conversations with Customers and Potential Customers to convert Open Opportunities into Sales Orders.
- Collaborate with Engineering Team and Purchasing Team to ensure that pricing structures are appropriate.
- Maintain accurate records in Customer Relationship Management Software.
- Collaborate with other members of Sales & Marketing Team, as well as external Sales Representatives to establish additional avenues for acquiring new customers and plans for meeting Order Intake goals.
- Attend daily/weekly internal Sales Meetings.
Competencies
- Communication Proficiency.
- Customer/Client Focus.
- Problem Solving/Analysis.
- Exercise of Discretion and Judgment.
- Results-Driven.
- Strategic Thinking.
- Technical Capacity.
- Accountable to Objectives.
- Customer-Driven.
- Organizational Skills.
- Proficiency with Microsoft Office products.
- Customer Relationship Management software experience.
KEY REQUIREMENTS
Required Education and Experience
- Bachelor’s Degree in Engineering
- 1 years Sales and/or Customer Service experience
- Technical and analytical aptitude
Preferred Education and Experience
- BSEE with power systems emphasis
- 5+ years Sales and/or Customer Service experience within Transformer Industry preferred
AAP/EEO Statement
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, or disability.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.